Privacy policy

Glitzi Bitz Ireland is committed to protecting your privacy and handling your personal data in a transparent and lawful manner. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make a purchase.

1. Who We Are

Glitzi Bitz Ireland operates this website and online store. For the purposes of data protection legislation, Glitzi Bitz Ireland is the data controller.

Business Address:
10 Willow Grove
Redgate
Old Cratloe Road
Limerick
V94 NFN1

Email: glitzibitzireland1@gmail.com

2. Personal Information We Collect

We may collect and process the following personal information:

- Name, billing address and delivery address
- Email address and phone number
- Order and transaction details
- Payment information (processed securely via Shopify and payment providers)
- Communications sent to us by email or contact forms
- Technical data such as IP address, browser type and device information

3. How We Collect Your Information

We collect personal information:

- When you place an order through our website
- When you contact us directly
- Automatically through cookies and similar technologies
- Through Shopify, which powers our online store

4. How We Use Your Information

We use your personal information to:

- Process and fulfil your orders
- Communicate with you regarding your purchase
- Arrange shipping and delivery
- Handle returns or refunds
- Provide customer support
- Comply with legal and accounting obligations

We do not sell your personal data.

5. Marketing Communications

We may contact you by email regarding your order or customer service queries.

If you subscribe to marketing communications, you may opt out at any time using the unsubscribe link included in our emails.

6. Sharing Your Information

We may share your personal information only where necessary with:

- Shopify, which hosts our online store
- Payment providers for secure transaction processing
- An Post for delivery of your orders
- Professional advisors where required by law

All third parties are required to handle your data securely and lawfully.

7. Cookies

Our website uses cookies to ensure proper functionality and improve your browsing experience. You may manage or disable cookies through your browser settings.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under Irish and EU data protection law, you have the right to:

- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data where applicable
- Restrict or object to certain processing
- Request data portability

To exercise any of these rights, please contact us using the details below.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data. However, no online transmission can be guaranteed to be completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Glitzi Bitz Ireland
Email: glitzibitzireland1@gmail.com
Address: 10 Willow Grove, Redgate, Old Cratloe Road, Limerick, V94 NFN1